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Randy Eickoff

Speaker at WEST: Randy Eickoff, Founder & Head Coach, Acena Consulting, LLC

Internal Audits Unlocking Value and Reducing Risk

WEST Session: Internal audits are more than a compliance requirement, they are a strategic tool for driving performance, reducing risk, and building a culture of continual improvement. This session explores how disciplined audit programs can deliver both tangible and intangible business value. Attendees will learn how effective internal audits reduce the cost of poor quality, minimize hidden risks, and strengthen external confidence with customers and regulators. We’ll examine common barriers, such as audit fatigue, time conflicts, and data silos, and offer practical, low-cost tools to overcome them, including risk-based scheduling, clause matrices, and competency-driven auditor training. The session will also discuss how to embed audit outcomes into daily operations, promote transparency, and use trend data to guide decision-making. Whether you're refining a mature system or rebuilding from the ground up, this session offers actionable insights to increase engagement, sharpen focus, and get more value from every audit.

Pei Liang Guo

Speaker at WEST: Pei Liang Guo, Lead Engineer, Mesoware Inc.

Rob Dusenbury

Speaker at WEST: Rob Dusenbury, Technical Applications Director, CAD/CAM Consulting Svcs.

Enrique Curiel

Speaker at WEST: Enrique Curiel, Sales / Applications Engineer, Complete Automated Manufacturing

Susan Carlock

Speaker at WEST: Susan Carlock, Co-Owner & Executive Vice President, Mursix Corporation & Murray Mentor, Inc.

The Cost of Insecurity: A Wake-Up Call for Manufacturing Leaders

WEST Session: Even the strongest security controls can’t stop every attack, making preparation the key to resilience. In this session, Complete will provide an overview of today’s threat landscape, review real world breaches in manufacturing, and share actionable steps to evaluate your organization’s readiness to ensure business continuity in the face of a cyber incident. Participants will gain insights into the evolving tactics used by cybercriminals, learn how to identify hidden vulnerabilities within complex industrial environments, and understand the critical role of incident response planning. The discussion will also highlight best practices for building a culture of cyber awareness, strengthening collaboration between IT and OT teams, and aligning security strategies with business objectives. By the end of the session, attendees will leave with a clearer picture of their current risk posture and practical measures they can implement immediately to enhance resilience and minimize operational disruptions.