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Bridging the Gap: How Secure Remote Access Powers Manufacturing IT/OT Convergence

WEST Session: Manufacturing is undergoing rapid digital transformation—driven by predictive maintenance, AI-driven insights, and smart factories. Yet IT/OT convergence is not achieved in strategy documents; it is lived daily through remote access, where people, vendors, and data cross into critical environments. This presentation explores the unique challenges CISOs and OT teams face—legacy patching debt, vendor access sprawl, ransomware pressure, and compliance demands—and why secure OT remote access is the essential bridge to efficiency, resilience, and productivity. Through industry case studies, we’ll examine how leaders are standardizing connectivity, reducing downtime costs, and enabling AI-driven operations—while ensuring security never falls behind transformation.

Bryan Montez

Speaker at WEST: Bryan Montez, Plant Manager, West Coast Manufacturing

Will Healy III

Speaker at WEST: Will Healy III, Global Industry Manager - Fabricated Metals, Teradyne Robots / UR

Patrick Hundley

Speaker at WEST: Patrick Hundley, President, West Coast Manufacturing

Fireside Chat - How a Small Fabrication Shop Started their Automation Journey

WEST Session: In this engaging discussion, an automation and robotics expert sits down with two executives from a small Southern California commercial & industrial appliance company, to explore the real-world journey of a small fabrication shop embracing automation. From initial skepticism to now multiple successful robot deployments, Bryan Montez & Pat Hundley share how their small team identified the right automation solutions, justified the investment, and overcame common barriers faced by small and medium-sized manufacturers. Attendees will walk away with practical insights into the automation decision-making process, some common lessons learned, and the cultural shifts enabling smooth transitions. Whether you're just beginning to explore automation or looking to scale your efforts, this session offers valuable takeaways for manufacturers and fabricators of all sizes & experience levels.

How Technology Can Make Your Employees 25% More Productive

WEST Session: Manufacturers face constant pressure to improve output while controlling costs, yet productivity gains are often pursued through equipment upgrades or process reengineering alone. A critical but overlooked lever is the frontline workforce—the people running machines, moving materials, and maintaining operations every day. When employees are disconnected from the information, communication, and tools they need, even small inefficiencies compound into significant losses. This presentation explores how targeted technology investments can unlock measurable productivity improvements, sometimes as much as 25%, by empowering frontline employees. We will examine the most common friction points that reduce performance, such as paper-based reporting, limited resource access at work stations, delayed reporting and task triggers, inconsistent training and retention, and siloed communication. We’ll then show how software solutions can extend existing ERP, HCM, and MES systems to the shop floor, creating a single hub where employees can access workflows, compliance updates, and real-time alerts. Attendees will see how manufacturers are achieving faster response times, reducing downtime, streamlining onboarding, and improving compliance by modernizing the employee experience. The session will provide a practical framework to quantify workforce productivity losses and demonstrate the ROI of equipping employees with the right digital tools.

Empowering the Workforce in the Age of Industry 4.0

WEST Session: Smart manufacturing is redefining the relationship between people and technology. As automation, artificial intelligence and machine learning continue to evolve, they are not replacing human intelligence - they are enhancing it. These technologies reduce the burden of repetitive, manual tasks and empower employees to focus on higher-value, strategic work such as problem-solving, innovation and continuous improvement. To unlock the full benefits of Industry 4.0, manufacturers must do more than adopt new tools - they must cultivate a resilient, future-ready workforce. This session will explore strategies for upskilling, nurturing adaptability and creating collaborative, digitally fluent work environments that help employees and organizations thrive in a rapidly changing landscape.