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WEST Session: Things are changing quickly. Five years ago, we were telling welders to learn the code, now we're telling coders to learn to weld. How can manufacturers, who live and die by process reliability and scalability take advantage of tools that can't seem to do simple addition reliably. As the saying goes, 'there's no such thing as a bad tool, only the wrong tool for the job'. We're about to witness a step change in the adoption of true continuous improvement methodologies, and most people don't even see it coming.

Speaker at WEST: Jordan Dugosh, Account Executive – TOLA/LATAM, Dispel

WEST Session: Manufacturing is undergoing rapid digital transformation—driven by predictive maintenance, AI-driven insights, and smart factories. Yet IT/OT convergence is not achieved in strategy documents; it is lived daily through remote access, where people, vendors, and data cross into critical environments. This presentation explores the unique challenges CISOs and OT teams face—legacy patching debt, vendor access sprawl, ransomware pressure, and compliance demands—and why secure OT remote access is the essential bridge to efficiency, resilience, and productivity. Through industry case studies, we’ll examine how leaders are standardizing connectivity, reducing downtime costs, and enabling AI-driven operations—while ensuring security never falls behind transformation.

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Speaker at WEST: Bryan Montez, Plant Manager, West Coast Manufacturing

Speaker at WEST: Will Healy III, Global Industry Manager - Fabricated Metals, Teradyne Robots / UR

Speaker at WEST: Olivier Thenoz, Principal Product Manager, Production Machining Software, Hexagon

WEST Session: Many well-established manufacturing and supply companies are rooted in their original non-digital technology and payments processes. From still using credit card swipers, to sending paper invoices, to even receiving paper orders from customers that included credit card numbers scribbled on them, high-end tile supplier, Decorative Materials, was experiencing the pain of outdated tech. They knew they needed a more innovative solution that would continue to grow with them while also providing the secure, digital payment options their customers and employees needed. This presentation will cover their case study and feature the challenges they were facing with meeting today’s technology and security standards, and how they updated their existing order system to a newer, more innovative solution that provided increased security, fewer human errors, increased time savings, and an overall improved customer experience. And it was all embedded directly into their ERP system.

Speaker at WEST: Drura Parrish, Co-founder and CEO, Purchaser