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Speaker at WEST: Swamy Mahesh, Chief Technology & Ai Strategy Officer, Impaqx LLC

Speaker at WEST: Rick Schultz, Executive Director of Aerospace and Defense, FANUC America

Speaker at WEST: Jon Brady, Regional Sales Manager - Western U.S., SolidCAM

WEST Session: Are you getting the most out of your operations? Many manufacturers leave performance on the table due to outdated CNC machining processes, practices and programming. In this expert panel presentation, FANUC America’s Executive Director of Aerospace and Defense Rick Schultz will lead a discussion about how to take advantage of new technologies, create automation strategies, and utilize IOT and digitalization software to drive operational success. Audience Takeaways: -Learn growth strategies on how to keep machining operations competitive and profitable. -Hear from industry leaders on their realistic approaches to AI for impactful ROI. -How to mitigate pain points with optimizing equipment and taking advantage of advanced machining functionality. -Best practices on setting up shops to support more flexible and effective operations. -Using cutting-edge CNC technology, IoT, digitalization and other tools to drive operational success. -Phasing in newer technologies into existing production lines. -Planning and preparing for your next CAPEX for the best ROI. -How to be effective and productive while facing a tight labor market and a growing skills gap. -Steps to a more self-reliant company using in-house capabilities. -Developing meaningful partnerships in the industry.

WEST Session: Manufacturing field service operations are plagued by inefficiency, reactive responses, and disconnected systems that drain profitability and frustrate customers. Most manufacturers still rely on manual scheduling, disparate software solutions, and limited real-time visibility into field operations, technician status, and equipment performance, resulting in suboptimal routes, missed appointments, and escalating operational costs. This presentation demonstrates how manufacturers are transforming their service operations using ShareCRM's AI-powered, mobile-first field service platform. Attendees will discover specific technologies including intelligent scheduling and dispatch algorithms that optimize resource allocation and technician assignments, AI assistants that use real data to identify and resolve potential issues before they impact customers, and industry-leading mobile applications that empower field service reps to complete jobs efficiently from accepting work orders to delivering parts from their own inventory. The session features real-world implementation strategies showing how manufacturers achieve a single view of the customer throughout the entire sales, service, and marketing lifecycle while connecting teams, processes, and systems with smart, automated workflows. Participants will learn about AI-powered knowledge bases that instantly recognize issues and recommend solutions, customer service analytics that provide holistic team productivity insights, and partner relationship management capabilities that extend operations through dealer and distributor networks. Attendees will leave with actionable insights on implementing connected, intelligent field service solutions that maximize uptime, boost profitability, and deliver delightful customer experiences while transforming reactive service costs into proactive competitive advantages.  

Speaker at WEST: Steve George, Senior Manager Product Engineering – Solid Rounds, Kennametal

WEST Session: As manufacturers face new requirements to safeguard Controlled Unclassified Information (CUI) under CMMC 2.0, many see compliance as a costly obligation. Yet, when implemented as intended, these same controls create a foundation for operational excellence—connecting machines and data securely, automating oversight, and strengthening resilience. From CUI to ROI reveals how aligning cybersecurity, compliance, and smart manufacturing turns regulatory readiness into measurable business performance and long-term return on investment.

Speaker at WEST: Anmol Singh, Founder and CEO, Fabriom

WEST Session: AI promises to transform manufacturing and service operations, but for most teams the challenge is not algorithms—it’s integration and adoption. This session will be co-presented by industry experts who will share real-world lessons from deploying AI-powered workflows at an e-recycling facility and in design-for-manufacture (DfM) and quoting. Attendees will learn a practical framework for deciding when to use deterministic software workflows, when to embed AI as an enabler, and when—if ever—to rely on autonomous AI “agents.” Using concrete metrics, we’ll show how hybrid approaches reduce cost, latency, and risk while delivering measurable gains. We will also describe the importance of human feedback in improving accuracy metrics. This is an inside look at what’s working (and what isn’t) as we automate inspections, quoting, and compliance tasks across the physical and digital sides of manufacturing. You’ll leave with a decision surface you can apply immediately to your own operations.

Speaker at WEST: Chris Joco, Principal Solutions Architect, DSD Business Systems