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Speaker at WEST: Olivier Thenoz, Principal Product Manager, Production Machining Software, Hexagon

WEST Session: Many well-established manufacturing and supply companies are rooted in their original non-digital technology and payments processes. From still using credit card swipers, to sending paper invoices, to even receiving paper orders from customers that included credit card numbers scribbled on them, high-end tile supplier, Decorative Materials, was experiencing the pain of outdated tech. They knew they needed a more innovative solution that would continue to grow with them while also providing the secure, digital payment options their customers and employees needed. This presentation will cover their case study and feature the challenges they were facing with meeting today’s technology and security standards, and how they updated their existing order system to a newer, more innovative solution that provided increased security, fewer human errors, increased time savings, and an overall improved customer experience. And it was all embedded directly into their ERP system.

Speaker at WEST: Drura Parrish, Co-founder and CEO, Purchaser

Speaker at WEST: Jason Didday, Head of Partnerships & Alliances, Vroozi, Inc.

Speaker at WEST: Len Reo, President, AttivoERP

Speaker at WEST: Randy Eickoff, Founder & Head Coach, Acena Consulting, LLC

WEST Session: Internal audits are more than a compliance requirement, they are a strategic tool for driving performance, reducing risk, and building a culture of continual improvement. This session explores how disciplined audit programs can deliver both tangible and intangible business value. Attendees will learn how effective internal audits reduce the cost of poor quality, minimize hidden risks, and strengthen external confidence with customers and regulators. We’ll examine common barriers, such as audit fatigue, time conflicts, and data silos, and offer practical, low-cost tools to overcome them, including risk-based scheduling, clause matrices, and competency-driven auditor training. The session will also discuss how to embed audit outcomes into daily operations, promote transparency, and use trend data to guide decision-making. Whether you're refining a mature system or rebuilding from the ground up, this session offers actionable insights to increase engagement, sharpen focus, and get more value from every audit.

Speaker at WEST: Wesley Thio, Technical Product Marketing Manager, Lumafield

WEST Session: This session will explore the transformative potential of industrial CT technology to revolutionize quality control in manufacturing and product development. Attendees will learn how CT enables faster, more accurate inspections, improves defect detection, and reduces waste while accelerating innovation and ensuring product reliability. We will examine the challenges of adopting these systems, including cost, workflow integration, and training, and share best practices for successful implementation across industries. In addition, we will highlight the role of automated inspection systems, their integration with complementary technologies, and what the future of digital quality control holds for organizations seeking a sustainable competitive edge in manufacturing.

Speaker at WEST: Pei Liang Guo, Lead Engineer, Mesoware Inc.