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Jordan Dugosh

Speaker at WEST: Jordan Dugosh, Account Executive – TOLA/LATAM, Dispel

Bridging the Gap: How Secure Remote Access Powers Manufacturing IT/OT Convergence

WEST Session: Manufacturing is undergoing rapid digital transformation—driven by predictive maintenance, AI-driven insights, and smart factories. Yet IT/OT convergence is not achieved in strategy documents; it is lived daily through remote access, where people, vendors, and data cross into critical environments. This presentation explores the unique challenges CISOs and OT teams face—legacy patching debt, vendor access sprawl, ransomware pressure, and compliance demands—and why secure OT remote access is the essential bridge to efficiency, resilience, and productivity. Through industry case studies, we’ll examine how leaders are standardizing connectivity, reducing downtime costs, and enabling AI-driven operations—while ensuring security never falls behind transformation.

Bryan Montez

Speaker at WEST: Bryan Montez, Plant Manager, West Coast Manufacturing

Will Healy III

Speaker at WEST: Will Healy III, Global Industry Manager - Fabricated Metals, Teradyne Robots / UR

Patrick Hundley

Speaker at WEST: Patrick Hundley, President, West Coast Manufacturing

Len Reo

Speaker at WEST: Len Reo, President, AttivoERP

The Cost of Insecurity: A Wake-Up Call for Manufacturing Leaders

WEST Session: Even the strongest security controls can’t stop every attack, making preparation the key to resilience. In this session, Complete will provide an overview of today’s threat landscape, review real world breaches in manufacturing, and share actionable steps to evaluate your organization’s readiness to ensure business continuity in the face of a cyber incident. Participants will gain insights into the evolving tactics used by cybercriminals, learn how to identify hidden vulnerabilities within complex industrial environments, and understand the critical role of incident response planning. The discussion will also highlight best practices for building a culture of cyber awareness, strengthening collaboration between IT and OT teams, and aligning security strategies with business objectives. By the end of the session, attendees will leave with a clearer picture of their current risk posture and practical measures they can implement immediately to enhance resilience and minimize operational disruptions.