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Continental Diamond Tool

WEST Exhibitor: Continental Diamond Tool designs, develops, and delivers custom superabrasive grinding and dressing solutions for advanced industries around the world. With operations in the U.S.A. and Europe, our specialties include plated, resin, metal, vitrified, and hybrid bond diamond and CBN wheels, as well as rotary and stationary dressers. Since 1973, CDT has helped manufacturers enhance precision and performance in aerospace, automotive, medical, electronics, and more. We are also North America’s exclusive source for Krebs & Riedel conventional abrasive grinding wheels.

Hours & Location

WEST Exhibitor: Location:Anaheim Convention Center800 W Katella AveAnaheim, CA 92802Event Hours:Tuesday, October 7, 2025Registration Opens - 7:30 amShow Floor Hours - 9:00 am – 5:00 pmWednesday, October 8, 2025Registration Opens - 8:00 amShow Floor Hours - 9:00 am – 5:00 pmThursday, October 9, 2025Registration Opens - 8:00 amShow Floor Hours - 9:00 am – 4:00 pm

Blaser Swisslube Inc

WEST Exhibitor: Since 1936, Blaser Swisslube has stood for lubricant solutions that offer measurable added value and are gentle to people and the environment. The family-owned Swiss company develops, produces and sells a comprehensive range of metalworking fluids of the highest quality, performance and reliability for a variety of industries. With a team of application experts, customized services and excellent products, Blaser Swisslube helps manufacturers fully capitalize on the potential of their machines and tools and turn the metalworking fluid into a key success factor – a Liquid Tool. The company employs around 600 people and is present in more than 60 countries, promoting its family culture on a global scale through subsidiaries and business partners. Blaser Swisslube headquarters is located in Hasle-Rüegsau, Switzerland, with production facilities in Switzerland and the USA. Headquarters houses one of the largest laboratories in the industry for research and product development as well as a technology center fully equipped with the latest CNC machines for testing new solutions and simulating customer processes. In addition, the company maintains local laboratories for optimal customer support.

QualiChem Metalworking Fluids

WEST Exhibitor: S.L. Munson & Company is the North American representative for Dr. Kaiser Diamantwerkzeuge GmbH & Co. and Krebs & Riedel Schleifscheibenfabrik GmbH & Co. KG. Our qualified local reps provide application and process development support to gear producers and OEM builders of gear grinding equipment. Stop by our booth to speak to our product specialists regarding your diamond dressing and grinding applications.  Dr. Kaiser is a world leader in rotary diamond dressing tools for parallel and bevel gear grinding applications. Krebs & Riedel offers customized tools and individual grinding solutions for continuous generating grinding, single profile grinding, bevel gear grinding and power honing. Under our brand name, MB Superabrasives, S.L. Munson & Co. markets direct plated Diamond Dressing Gears (DDG) for gear honing applications. IGA Abrasives is a Grand Rapids, MI based producer of vitrified conventional and superabrasive (CBN) ID wheels, fine grit cup wheels, honing abrasives and super finishing abrasives to 1200 grit.

Jay Manufacturing

WEST Exhibitor: Three Companies. One Goal: Precision You Can Trust. Join us at Booth 2133 to discover the combined strength of ERC Company, FSE Precision, and Jay Manufacturing. With decades of proven experience, we offer end-to-end manufacturing solutions — from CNC machining and precision sheet metal fabrication to stamping, tooling, and deep-drawn parts. Whether you’re looking for rapid prototypes or high-volume production, our teams deliver with consistency, innovation, and on-time results. ✔ Jay Manufacturing – ISO 9001 & AS9100 certified, meeting the rigorous standards of aerospace and defense. ✔ FSE Precision – ISO 9001 certified, trusted for dependable quality and precision engineering. ✔ ERC Company – Commercial, compliant, and dedicated to flexible, cost-effective solutions. Together, we provide the capabilities, certifications, and craftsmanship to help you build with confidence. Please stop by our booth and let’s explore how we can power your next project

95% of AI Pilots are Failing. How Can You Succeed

WEST Session: A recent MIT study, highlighted by Forbes , found that 95% of corporate AI pilots have failed to produce meaningful results or delivered ROI. There are many challenges and complexities that contribute to these failures, including company-wide strategy, technical system integrations, and internal cultural adoption to AI. As for the successful pilots, they often involve systems that learn, admit uncertainty, and integrate deeply into workflows, focusing on back-office functions where ROI is direct.     This presentation will share lessons learned and successful use cases from the field and reveal the Top 5 focus areas every manufacturer should prioritize to turn AI pilots into ROI generating engines. 

Uncover Hidden Cash with the R&D Tax Credit

WEST Session: In this session, Randy Eickhoff, CPA, Founder and Head Coach at Acena Consulting, will walk attendees through how innovative manufacturers and product developers can leverage the R&D tax credit to uncover hidden value. Whether you’re developing new processes, improving products, or experimenting with automation, this credit could be a powerful cash generator. Randy will demystify the IRS criteria, share real-world examples, and show you how to avoid common pitfalls in documentation and qualification. You’ll leave with practical insights to help you assess eligibility and maximize savings.

How Lean Teams Cut Downtime and Boost Output with Smart Maintenance

WEST Session: Unexpected breakdowns, rising costs, and limited asset visibility continue to be a challenge for manufacturers, especially as teams face mounting pressure to do more with less – fewer technicians, tighter budgets, and limited time. But with the right technology and a practical approach to reliability, lean teams can shift from fighting fires to building long-term, operational resilience into every layer of production. In this session, we’ll showcase how manufacturers are using modern CMMS (Computerized Maintenance Management System) tools to drive higher uptime, extend asset life, and reduce reactive work – all without needing additional headcount or new equipment. We’ll demonstrate how top performing teams have digitized preventive maintenance schedules, deployed QR code-enabled work orders, and built mobile-first maintenance workflows that keep machines running and teams aligned. Whether you’re still using spreadsheets or looking to get more out of your current system, this session will provide a clear blueprint for building a smart, scalable maintenance program.

Reactive to Predictive: How AI-Powered Field Service Transforms Manufacturing Operations

WEST Session: Manufacturing field service operations are plagued by inefficiency, reactive responses, and disconnected systems that drain profitability and frustrate customers. Most manufacturers still rely on manual scheduling, disparate software solutions, and limited real-time visibility into field operations, technician status, and equipment performance, resulting in suboptimal routes, missed appointments, and escalating operational costs. This presentation demonstrates how manufacturers are transforming their service operations using ShareCRM's AI-powered, mobile-first field service platform. Attendees will discover specific technologies including intelligent scheduling and dispatch algorithms that optimize resource allocation and technician assignments, AI assistants that use real data to identify and resolve potential issues before they impact customers, and industry-leading mobile applications that empower field service reps to complete jobs efficiently from accepting work orders to delivering parts from their own inventory. The session features real-world implementation strategies showing how manufacturers achieve a single view of the customer throughout the entire sales, service, and marketing lifecycle while connecting teams, processes, and systems with smart, automated workflows. Participants will learn about AI-powered knowledge bases that instantly recognize issues and recommend solutions, customer service analytics that provide holistic team productivity insights, and partner relationship management capabilities that extend operations through dealer and distributor networks. Attendees will leave with actionable insights on implementing connected, intelligent field service solutions that maximize uptime, boost profitability, and deliver delightful customer experiences while transforming reactive service costs into proactive competitive advantages.