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WEST Exhibitor: SurfacePrep is the largest national network of regional distributors of high-quality abrasive products, specialty ceramics, and surface finishing equipment. We also provide safety equipment, replacement parts, accessories, and tools to support your production line. Local, Quality Solutions for Manufacturers As a leading supplier of abrasive blasting media and abrasive finishing equipment, SurfacePrep has established a collection of the best technical experts and customer service whose knowledge of abrasive media and finishing equipment is unmatched in the field. Whatever You Need, Wherever You Need It Through our placement of job shops located across the United States and Canada, we offer hands-on assistance to surface finishing projects, enabling you to work one-on-one with a field expert. We Deliver Results Beyond the Surface At SurfacePrep, we are always available to you for insight long after working together to solve your initial problem. We take great care to deliver excellent customer service and the information you need to properly execute your surface finishing project. Providing you with the abrasive blasting media and abrasive finishing equipment necessary to get the job done right is our top priority. Contact us today and we will immediately start working with you to meet your surface preparation and finishing needs.

WEST Exhibitor: VKS is a browser based software which delivers step-by-step standardized work instructions to operators live, on the shop floor. Easily create, view and share visual work instructions, digital quality checklists and monitor productivity in one intuitive solution.  Guarantee process compliance, have full traceability on all jobs and run reports and KPIs to have an over-view of your entire shop-floor, easily allowing managers to see who has done what, when, and how long.  VKS also connects with tools, machines, and other software's to provide a full turn-key solution for your manufacturing needs.

WEST Exhibitor: World leader in providing high performance and quality cutting tools including solid carbide round tools, HSS and NEW inserted tooling.  With strong global manufacturing and local support capabilities, including facilities in the USA, YG-1 has a proven track record of satisfying demanding industrial customers in diverse tooling applications.

Speaker at WEST: Kartik Pasumarti, Vice President of Revenue, ShareCRM

WEST Session: Manufacturing field service operations are plagued by inefficiency, reactive responses, and disconnected systems that drain profitability and frustrate customers. Most manufacturers still rely on manual scheduling, disparate software solutions, and limited real-time visibility into field operations, technician status, and equipment performance, resulting in suboptimal routes, missed appointments, and escalating operational costs. This presentation demonstrates how manufacturers are transforming their service operations using ShareCRM's AI-powered, mobile-first field service platform. Attendees will discover specific technologies including intelligent scheduling and dispatch algorithms that optimize resource allocation and technician assignments, AI assistants that use real data to identify and resolve potential issues before they impact customers, and industry-leading mobile applications that empower field service reps to complete jobs efficiently from accepting work orders to delivering parts from their own inventory. The session features real-world implementation strategies showing how manufacturers achieve a single view of the customer throughout the entire sales, service, and marketing lifecycle while connecting teams, processes, and systems with smart, automated workflows. Participants will learn about AI-powered knowledge bases that instantly recognize issues and recommend solutions, customer service analytics that provide holistic team productivity insights, and partner relationship management capabilities that extend operations through dealer and distributor networks. Attendees will leave with actionable insights on implementing connected, intelligent field service solutions that maximize uptime, boost profitability, and deliver delightful customer experiences while transforming reactive service costs into proactive competitive advantages.  

Speaker at WEST: Patrick Hundley, President, West Coast Manufacturing

Speaker at WEST: Steve George, Senior Manager Product Engineering – Solid Rounds, Kennametal

WEST Session: Understand the essential steps for achieving CMMC compliance in this essential session. Colin Gilchrist will provide a comprehensive guide for organizations looking to bridge the gap between cybersecurity requirements and business growth, ensuring a strong compliance foundation.

WEST Session:

Speaker at WEST: Chris Joco, Principal Solutions Architect, DSD Business Systems