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Speaker at WEST: Kevin Rankl, VP Tech Support, SolidCAM

WEST Session: Scaling Hardware Without the Headaches: The Critical Need for Automated Procurement Technology Hardware manufacturing teams face unprecedented challenges in scaling procurement operations while maintaining speed, compliance, and cost efficiency. Electronic components represent 70% of the bill of materials in mission-critical industries, yet traditional procurement systems rely on manual processes that create bottlenecks and force engineering teams to spend valuable time on logistics rather than core product development. The hardware industry urgently needs technological solutions that transform procurement from a laborious, error-prone process into automated workflows that scale efficiently without proportional increases in headcount. Modern procurement platforms must integrate advanced technologies to address the unique complexities of electronic component sourcing. Critical Technology Requirements: AI-Powered Process Automation - Advanced systems that can automatically parse unstructured data from supplier communications, emails, and attachments, converting them into structured data for ERP integration. Machine learning algorithms should track complete bills of materials across hundreds of suppliers, providing predictive insights and automated exception reporting to prevent supply disruptions. Intelligent Supplier Network Management - Technology platforms that leverage large databases of pre-vetted suppliers, using automated matching algorithms to connect procurement teams with suppliers based on technical specifications extracted from 2D/3D drawings and process documentation. This eliminates the time-consuming manual vetting process that often takes weeks. Real-Time Supply Chain Visibility - Integrated systems that provide instant access to inventory levels, bill of materials analysis, and global supply intelligence, with predictive algorithms that alert teams to compliance issues, supply disruptions, and component lifecycle changes weeks before they impact production. Research indicates that organizations implementing automated procurement technologies achieve 20% efficiency improvements while maintaining compliance with strict industry regulations. The future of hardware manufacturing depends on developing and adopting these technological solutions to eliminate traditional procurement bottlenecks and enable innovation in aerospace, defense, robotics, and other critical industries.

WEST Session: In a manufacturing landscape where production has evolved to be lean, automated, and connected, post-sales support remains outdated—fragmented across PDFs, portals, and manual processes. Impaqx’s Pikclix redefines this landscape with SupportOps 3.0, a transformative, AI-powered platform built to modernize maintenance, service, and parts ordering. By integrating Generative AI, Agentic AI, LLMs, RAG, and Vision AI, Pikclix delivers intelligent, contextual, and actionable support experiences across the customer and technician journey. From conversational AI assistants trained on proprietary documents to clickable assembly diagrams that link directly to live parts catalogs, Pikclix simplifies complex tasks, enhances part identification accuracy, and improves customer satisfaction. The platform empowers manufacturers to scale rapidly—requiring no infrastructure overhaul, integrating with existing systems, and going live in under a month. Business impact is significant: reduced return rates, increased part order volume, and improved customer loyalty. With built-in analytics and automation, Pikclix not only answers support queries but uncovers trends, predicts failures, and drives engineering improvements. In an era where 40% of revenue can stem from aftermarket services, Pikclix transforms post-sales support into a strategic growth engine—bridging the modernization gap and preparing manufacturers for the future of intelligent support.

WEST Session: In this presentation, we’ll explore how GibbsCAM empowers modern machine shops to overcome complex manufacturing challenges through advanced, yet intuitive, CAM technology. We’ll walk through real-world part examples that demonstrate how GibbsCAM streamlines programming for Milling, Turning, and Multi-Task Machines. Attendees will learn how to reduce cycle times, improve toolpath quality, and eliminate redundant operations using intelligent automation, toolpath optimization, and post processor customization. We’ll highlight strategies like adaptive roughing, simultaneous machining, and sync management for multi-channel machines—all designed to help manufacturers maximize spindle uptime and shorten setup times. We'll also showcase how GibbsCAM’s associative modeling, geometry creation tools, and integrated simulation reduce scrap and improve confidence before the part hits the machine. This session will provide actionable insights to improve programming workflow. By combining powerful functionality with a user-friendly interface, GibbsCAM gives you the control and flexibility needed to stay competitive in today’s fast-paced manufacturing world. Join us to see how GibbsCAM can help you do more with your machines.

WEST Session: Join Randy Eickhoff as he breaks down powerful tools that can significantly accelerate depreciation and boost cash flow for manufacturers, facility owners, and real estate investors. This session will cover cost segregation studies, the Section 179D energy efficiency deduction, and Section 179 expensing. With an eye on current IRS positions and pending legislation, Randy will explain how to align tax strategy with capital planning to optimize your bottom line. Expect actionable takeaways tailored for SMEs investing in new buildings, equipment, and improvements.

Speaker at WEST: Josh Casson, President, HD Solutions

Speaker at WEST: Brian Liles, Vice President, R&D, Cost Segregation &179D, CSSI-Specialty Tax Services

Speaker at WEST: Errol Burrell, National Product Manager, Matsuura USA

Speaker at WEST: Jamie Goettler, Chief Revenue Officer, BTX Precision

Speaker at WEST: Kenneth Cowan, Vice President, Paperless Parts