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Susan Carlock

Speaker at WEST: Susan Carlock, Co-Owner & Executive Vice President, Mursix Corporation & Murray Mentor, Inc.

The Cost of Insecurity: A Wake-Up Call for Manufacturing Leaders

WEST Session: Even the strongest security controls can’t stop every attack, making preparation the key to resilience. In this session, Complete will provide an overview of today’s threat landscape, review real world breaches in manufacturing, and share actionable steps to evaluate your organization’s readiness to ensure business continuity in the face of a cyber incident. Participants will gain insights into the evolving tactics used by cybercriminals, learn how to identify hidden vulnerabilities within complex industrial environments, and understand the critical role of incident response planning. The discussion will also highlight best practices for building a culture of cyber awareness, strengthening collaboration between IT and OT teams, and aligning security strategies with business objectives. By the end of the session, attendees will leave with a clearer picture of their current risk posture and practical measures they can implement immediately to enhance resilience and minimize operational disruptions.

Wesley Thio

Speaker at WEST: Wesley Thio, Technical Product Marketing Manager, Lumafield

A New Era of Inspection: Achieving Manufacturing Excellence through Industrial CT Technology

WEST Session: This session will explore the transformative potential of industrial CT technology to revolutionize quality control in manufacturing and product development. Attendees will learn how CT enables faster, more accurate inspections, improves defect detection, and reduces waste while accelerating innovation and ensuring product reliability. We will examine the challenges of adopting these systems, including cost, workflow integration, and training, and share best practices for successful implementation across industries. In addition, we will highlight the role of automated inspection systems, their integration with complementary technologies, and what the future of digital quality control holds for organizations seeking a sustainable competitive edge in manufacturing.

Noise: The Silent Killer in Sales

WEST Session: We don’t lose deals because we’re not working hard enough. We lose them because we’re working on the wrong things. In manufacturing, wholesale, and distribution, sales teams are moving faster than ever—yet growth feels stuck. Why? Noise. Endless updates. Unreliable forecasts. Chasing the wrong deals. We’ve accepted it as the cost of doing business. But what if it’s actually killing your momentum?This 20-minute talk is a call to rethink how sales teams operate—with more clarity. You’ll learn: Why noise—disguised as intuition—is wrecking your forecast How bad data and busywork eats into your selling time What top sales teams are doing to cut through the noise and stay laser-focused And you’ll see real-world proof: 44% growth at Creative Foam.This isn’t a product pitch. It’s a shift in perspective. If your team’s putting in the effort but still falling short, this is the rethink you’ve been waiting for.