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Speaker at WEST: Yaron Alfi, CEO, Magenta Software, Inc

WEST Session: AI is everywhere in the headlines, but most manufacturers are still asking the same question: where do we start? Between vendor hype and uncertain ROI, it’s hard to separate what’s possible from what’s practical. This talk will help cut through the noise and share a pragmatic roadmap for building AI capability in manufacturing. Attendees will learn three proven ways to apply AI today: automating documentation, accelerating compliance, and capturing engineering expertise, along with three common pitfalls to avoid when launching AI initiatives. Rather than a futuristic vision, this session provides concrete, usable steps that any manufacturer can take immediately, whether they’re a 50-person shop or a global enterprise. The key message: you don’t need a lab full of data scientists to get started. With the right workflows, AI can deliver measurable results now, and prepare your organization for the next decade of manufacturing innovation.

Speaker at WEST: Adelle Murphy, Account Executive, Limble

Speaker at WEST: Paolo Ciampa, Commercial Manager, Kintek S.p.A

Speaker at WEST: Camryn Banuelos, Sales Representative, Kintek/ All Industrial Services CNC

WEST Session: Attendees can expect to hear an in depth description of the machine equipment that Kintek specially makes for turning and milling machines. They will understand that Kintek/ All Industrial Services CNC can perform service and installation as well. We want to help people realize that Kintek is there to simplify your needs, helping you from the very beginning of the problem until we solve it.

WEST Session:

WEST Session: Brought to you by SME

WEST Session: This session explores how connected manufacturing processes can unify production, inventory, scheduling, and financial data into a single, real-time source of truth. By integrating critical business functions—from sales orders to production planning, quality control, and shipping—manufacturers can break down silos, eliminate redundant processes, and improve responsiveness to market changes. With access to accurate and timely information, decision-makers gain the visibility needed to identify bottlenecks, reduce errors, and optimize resource allocation. Attendees will learn how adopting a connected approach not only increases efficiency and collaboration but also positions manufacturers to adapt quickly to evolving customer demands and market conditions, ensuring long-term competitiveness and growth.

WEST Session: In a manufacturing landscape where production has evolved to be lean, automated, and connected, post-sales support remains outdated—fragmented across PDFs, portals, and manual processes. Impaqx’s Pikclix redefines this landscape with SupportOps 3.0, a transformative, AI-powered platform built to modernize maintenance, service, and parts ordering. By integrating Generative AI, Agentic AI, LLMs, RAG, and Vision AI, Pikclix delivers intelligent, contextual, and actionable support experiences across the customer and technician journey. From conversational AI assistants trained on proprietary documents to clickable assembly diagrams that link directly to live parts catalogs, Pikclix simplifies complex tasks, enhances part identification accuracy, and improves customer satisfaction. The platform empowers manufacturers to scale rapidly—requiring no infrastructure overhaul, integrating with existing systems, and going live in under a month. Business impact is significant: reduced return rates, increased part order volume, and improved customer loyalty. With built-in analytics and automation, Pikclix not only answers support queries but uncovers trends, predicts failures, and drives engineering improvements. In an era where 40% of revenue can stem from aftermarket services, Pikclix transforms post-sales support into a strategic growth engine—bridging the modernization gap and preparing manufacturers for the future of intelligent support.