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Reimagining AI for Manufacturing: A Paradigm Shift from Adaptation to Evolution

WEST Session: This presentation challenges the prevailing narrative that manufacturing must conform to AI, proposing instead that AI must evolve to meet manufacturing's unique demands. After over a decade of attempting to transplant cloud-designed AI models into manufacturing environments, it has become clear that this approach is not practical. Rather than continuing to quotes percentages of failures, we advocate for a fundamental shift in perspective. If AI's core strength lies in pattern recognition and learning, why not leverage this capability to make AI itself more adaptable to manufacturing contexts? This talk demonstrates how AI can be redesigned to thrive in manufacturing environments through concrete examples that accelerate the development of robust, continuously learning models. We examine three critical assumptions that, when reconsidered, significantly enhance AI adoption and scalability in manufacturing. First, we start with quantifying success. Time invested in understanding and quantifying the trade-offs that matter to a production line is invariably worthwhile. Consider quality control as an example: should you prioritize developing a model that catches every defect, or one that minimizes false positives by avoiding the misclassification of good products as defective? Like human decision-making, AI systems will inevitably make errors—the key is to design systems that account for and manage these errors rather than pretending they won't occur. Second, we tackle data strategy. Manufacturing data represents valuable intellectual property that demands strategic handling. Contrary to popular belief, more data doesn't always yield better results. Our experience shows that indiscriminate data usage often produces sluggish, costly models that are challenging to troubleshoot and maintain. Hence, data selection strategies play a crucial role in the long-term success of a solution. Finally, we emphasize AI's inherently non-deterministic nature. Treating AI as a deterministic tool fundamentally limits its adaptive potential. Instead of rebuilding AI systems with every product change, we propose designing solutions that inherently evolve with environmental shifts—both incremental and substantial. This approach positions AI as a dynamic partner in manufacturing, capable of continuous learning and adaptation rather than a rigid tool requiring costly reconfiguration.

Matthew Dainko

Speaker at WEST: Matthew Dainko, Director of Business Development, Complete

Winning with AI: The Manufacturer’s Guide to a Successful AI Journey

WEST Session: Most manufacturers begin their AI journey with high expectations, yet research shows that 95 percent of GenAI projects fail to create real business value. A common trap is the shiny object syndrome, where leaders and empowered employees chase trendy tools that look impressive but do little to address core operational challenges. This is why only 5 percent of enterprise-built AI tools ever make it into production. The companies that succeed take a different path. They delve into the business itself, uncovering where AI can make the most significant difference. Predictive maintenance that prevents costly downtime, quality control that reduces waste, and supply chain optimization that improves resilience are just a few areas where measurable impact becomes possible. What often separates success from failure is expertise. Internal teams, no matter how skilled, can be limited by organizational bias, resource gaps, and familiar ways of thinking. That is why internal builds succeed only a third of the time. Third-party AI experts, on the other hand, bring fresh perspectives that identify blind spots, challenge assumptions, and apply proven frameworks that raise the success rate to nearly 70 percent. With the proper guidance, AI stops being an expensive experiment and becomes a powerful, revenue-generating asset. For manufacturers, this shift marks the difference between falling behind and building a sustainable competitive edge.

Kevin Kerston

Speaker at WEST: Kevin Kerston, Senior Account Executive, SugarCRM

Kenneth Cowan

Speaker at WEST: Kenneth Cowan, Vice President, Paperless Parts

Jamie Goettler

Speaker at WEST: Jamie Goettler, Chief Revenue Officer, BTX Precision

Luis Solano

Speaker at WEST: Luis Solano, Customer Engineering- Manufacturing Lead, Google Cloud