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WEST Exhibitor:

WEST Exhibitor: WALTER USA, LLC is global leader in the metalworking industry for over 100 years and offers a wide range of precision tools for milling, turning, drilling and threading applications. The company helps customers in the aviation and aerospace industries, automotive, energy, and general industry improve process reliability and increase metal cutting productivity. As an innovative partner capable of creating digital process solutions for optimal efficiency, Walter is pioneering Industry 4.0 throughout the machining industry. With Regional Headquarters in the Greenville, SC area, Walter markets its competence brands Walter, Walter Titex, Walter Prototyp and Walter Multiply through a network of channel partners and field engineers across the USA, Canada, Mexico and Brazil Americas Regional Headquarters and Technology Center 1510 S. Batesville Rd, Greer, SC 29650 United States.

WEST Exhibitor: Whitney Tool is a leading manufacturer of milling cutters, including Woodruff Slotting and Keyseat cutters, as well as Counterbore, T-Slot, Dovetail and other specialty milling cutters. Additionally, we manufacture the Burr-Zit™ and Handi-Burr™ de-burring tools, and a complete line of Tap and Drill Extensions. We are the industry leader in custom shank and arbor type milling cutters in high speed steel, cobalt, carbide tipped and solid carbide. Contact Whitney Tool: 906 R St., Bedford, IN 47421 812-275-4491 www.whitneytool.com

WEST Exhibitor:

WEST Session: Robotics is advancing at a remarkable pace. Smarter AI models and improved hardware have made robots more capable and accessible than ever before. These shifts are transforming how we can make use of automation in fundamental ways: 1. Expand use cases through adaptability. Flexible robotic deployments open up opportunities to capture value from a wider range of applications. Adaptive automation becomes a tool for navigating uncertainty rather than a rigid asset. 2. Deploy faster with simplified programming. Your team no longer needs to spend days learning how to program the robot. Instruct robots in plain English instead. 3. Scale through modularity. Ecosystems designed around modular components allow deployments to grow and evolve with your operations. The cost of integration falls as automation spreads across your workflows. 4. Empower your workforce. Automation learns and scales the manufacturing knowledge of your company, enabling your team to focus on higher-value, higher-impact work. Join us to explore how these changes are reshaping both the economics and the role of automation, and what they mean for the future of your operations.

WEST Session: In a manufacturing landscape where production has evolved to be lean, automated, and connected, post-sales support remains outdated—fragmented across PDFs, portals, and manual processes. Impaqx’s Pikclix redefines this landscape with SupportOps 3.0, a transformative, AI-powered platform built to modernize maintenance, service, and parts ordering. By integrating Generative AI, Agentic AI, LLMs, RAG, and Vision AI, Pikclix delivers intelligent, contextual, and actionable support experiences across the customer and technician journey. From conversational AI assistants trained on proprietary documents to clickable assembly diagrams that link directly to live parts catalogs, Pikclix simplifies complex tasks, enhances part identification accuracy, and improves customer satisfaction. The platform empowers manufacturers to scale rapidly—requiring no infrastructure overhaul, integrating with existing systems, and going live in under a month. Business impact is significant: reduced return rates, increased part order volume, and improved customer loyalty. With built-in analytics and automation, Pikclix not only answers support queries but uncovers trends, predicts failures, and drives engineering improvements. In an era where 40% of revenue can stem from aftermarket services, Pikclix transforms post-sales support into a strategic growth engine—bridging the modernization gap and preparing manufacturers for the future of intelligent support.

Speaker at WEST: Brian Liles, Vice President, R&D, Cost Segregation &179D, CSSI-Specialty Tax Services

WEST Session: The R&D Tax Credit is a powerful federal incentive that rewards manufacturers for innovation in product design, process improvements, and new technologies. It directly reduces tax liability or payroll tax, freeing up cash to reinvest in equipment, workforce, and growth. Manufacturers often face challenges such as rising production costs, global competition, supply chain constraints, and the need to modernize with automation, robotics, and sustainable practices. The R&D Tax Credit helps offset these pressures by turning day-to-day problem-solving—like improving tooling, enhancing production efficiency, or developing prototypes—into measurable tax savings. To qualify, activities must pass the IRS “Four-Part Test”: seeking to resolve technical uncertainty, relying on science/engineering, involving experimentation, and aiming to improve a product or process. Eligible expenses include wages, materials consumed in development, and contractor costs. Two paths provide benefits: the Standard Credit , which reduces income taxes, and the Payroll Credit , which offsets up to $500,000 annually in employer payroll taxes—especially valuable for manufacturers reinvesting in growth. The One Big Beautiful Bill Act (2025) restored immediate expensing of domestic R&D costs, eliminating the burdensome 5-year amortization. It also allows companies that capitalized expenses since 2022 to retroactively accelerate deductions. Strategies for manufacturers include building stronger documentation systems, aligning R&D tracking with engineering workflows, and leveraging tax planning to maximize credits year after year. Together, these updates give manufacturers powerful tools to manage costs, stay competitive, and invest confidently in new technologies.

WEST Session: This presentation will explore how modern manufacturers can eliminate delays and inefficiencies in MRO purchasing through a smarter, more connected procurement experience. Traditional indirect materials procurement is often siloed, manual, and reactive—creating friction across sourcing, approvals, and delivery. Vroozi’s SpendTech® platform changes that by offering an intuitive, self-service marketplace that automates requisitions, ensures contract compliance, and increases spend under management. Attendees will see how smart manufacturing systems can trigger AI-driven purchase requests, enabling real-time MRO fulfillment to keep operations running. We’ll walk through a real-world example of how a leading manufacturer accelerated response time and reduced downtime by digitizing and automating their indirect procurement workflows.

WEST Session: Join us for an insightful and action-packed session that reveals how smart process optimization is transforming financial, logistical, and ecommerce operations. Whether you're looking to streamline workflows, boost accuracy, or scale your business, this presentation delivers practical strategies. Takeaways and What You'll Learn The latest improvements in shipping, fulfillment, and order flow management that are elevating logistics and customer satisfaction. Sail seamlessly! Learn from two real-world business ecommerce customer integration examples—Shopify and BigCommerce—demonstrating how seamless connections with platforms like Acumatica, SAP Business One, and an AI Pricing Agent can streamline operations and support scalable growth.  Spotlight Feature: Pricing Automation Tool -  Say goodbye to manual pricing guesswork! Discover how this: Optimizes margins in real time Syncs across multiple channels Executes hands-free updates Keeps your pricing competitive—automatically Whether you're in finance, logistics, or ecommerce, this session is will provide insights to help you work smarter, not harder. Don’t miss your chance to see how innovation is driving scalable growth and operational excellence.