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WEST Session: A recent MIT study, highlighted by Forbes , found that 95% of corporate AI pilots have failed to produce meaningful results or delivered ROI. There are many challenges and complexities that contribute to these failures, including company-wide strategy, technical system integrations, and internal cultural adoption to AI. As for the successful pilots, they often involve systems that learn, admit uncertainty, and integrate deeply into workflows, focusing on back-office functions where ROI is direct. This presentation will share lessons learned and successful use cases from the field and reveal the Top 5 focus areas every manufacturer should prioritize to turn AI pilots into ROI generating engines.

Speaker at WEST: Steve George, Senior Manager Product Engineering – Solid Rounds, Kennametal

Speaker at WEST: Robert Lewis, CEO & Founder, Impaqx LLC

Speaker at WEST: Swamy Mahesh, Chief Technology & Ai Strategy Officer, Impaqx LLC

Speaker at WEST: Tinesha Anderson, Vice President, R&D, Cost Segregation &179D, CSSI-Specialty Tax Services

Speaker at WEST: Pei Liang Guo, Lead Engineer, Mesoware Inc.

Speaker at WEST: Anmol Singh, Founder and CEO, Fabriom

WEST Session: AI promises to transform manufacturing and service operations, but for most teams the challenge is not algorithms—it’s integration and adoption. This session will be co-presented by industry experts who will share real-world lessons from deploying AI-powered workflows at an e-recycling facility and in design-for-manufacture (DfM) and quoting. Attendees will learn a practical framework for deciding when to use deterministic software workflows, when to embed AI as an enabler, and when—if ever—to rely on autonomous AI “agents.” Using concrete metrics, we’ll show how hybrid approaches reduce cost, latency, and risk while delivering measurable gains. We will also describe the importance of human feedback in improving accuracy metrics. This is an inside look at what’s working (and what isn’t) as we automate inspections, quoting, and compliance tasks across the physical and digital sides of manufacturing. You’ll leave with a decision surface you can apply immediately to your own operations.

Speaker at WEST: Chris Joco, Principal Solutions Architect, DSD Business Systems

Speaker at WEST: Paul Boris, Strategic Accounts, Manufacturing & Industrial Operations, UiPath