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Why Your Operators Are Still Your Best Manufacturing Investment

WEST Session: Your next efficiency breakthrough isn't hiding in a machine learning algorithm. It's walking around your shop floor right now. While manufacturing obsesses over AI, 85% of operations still depend on human expertise. The CNC programmer who knows exactly when to adjust spindle speeds. The veteran welder who spots perfect joints in seconds. The setup technician whose alignment cuts cycle times. These operators don't just run your processes, they've mastered them. They hold the institutional knowledge that separates good production from great production. But your systems can't see what they know, creating a costly blind spot. Mid-market manufacturers nationwide face the same challenge: valuable knowledge trapped in individual heads instead of being scaled digitally. The result is lost efficiency because operator expertise can’t integrate with core systems. Companies overcoming this aren’t layering more machine learning. They’re building systems that amplify human intelligence. They digitize workflows, connect teams to real-time data, and create interfaces designed around how operators think and work, not the other way around. In this session, Docket will reveal how shop floor digitization platforms close the gap between operator expertise and digital execution. You’ll gain practical insights into smart manufacturing systems that support your frontline, enabling faster setups, higher accuracy, and smoother production. At a time when manufacturers chase the next big overhaul, don’t overlook the team that got you here. The goal isn’t replacing human insight, it’s designing systems that can multiply it.

Jared Bollier

Speaker at WEST: Jared Bollier, Marketing Analyst, DSD Business Systems

The Programmer/Machinist Mindset: How to Strive for Continuous Improvement

WEST Session: Moderated by: Graham Hargreaves, CAD/CAM Consulting Services “You just have to finesse it...” “...finagle it” “...jockey it around a little.” These are highly technical terms to describe how engineers, programmers, and machinists make the software and machines at hand do something a little avant-garde to make a workpiece as spec’ed. For machine shop owners, pressure is growing to deliver increasingly complex, never-before-seen parts—and so are the challenges. From tight timelines to tighter tolerances, the path from design to finished part is rarely straightforward. But there is a path, and it involves creating a collaborative environment where engineers, programmers and machinists engage in open communication to problem solve on the fly. This panel will address the key challenges manufacturers face today, including: · Handling first-time parts with no proven toolpaths or machining history · Working around software limitations when standard CAM strategies fall short · Bridging the gap between engineering, programming, and machining to avoid costly miscommunication · Maximizing existing machine capabilities without compromising part quality · Collaborating under pressure to solve problems in real time on the shop floor Panelists will share real-world examples and proven strategies for overcoming these obstacles through smarter programming, tighter collaboration, and creative problem-solving. Whether you're running a small job shop or managing a larger operation, this session will offer practical insights to help your team work more efficiently, reduce rework, and stay competitive in a fast-changing manufacturing landscape. This conversation will bring this reality to light and attempt to lift up the entire industry, and encourage everyone to never stop learning, tinkering, and tweaking.

ACCF International Inc

WEST Exhibitor: We provide the precision machining industry with a fine tool to assure all the screws on the toolholders are properly tightened with the manufacturer defined torque values. "SLOKY" comes from the meaning of "SOLO KEY" in the Taiwanese dialect. It refers to the patented torque adapter, the most significant role in the SLOKY Preset Torque Screwdriver system. Based on the unique feature of the torque adapter, a complete line of the SLOKY preset torque screwdriver is born, which provides the precision machining industry a fine tool to ensure all the screws are properly tightened with the manufacturer defined torque settings. The torque adapters are color coded with all the sizes of the Torx and Torx Plus bits and are interchangeable with three (3) different types of handles. It provides machine shop technicians a convenient way of tightening up cutting tool screws, protects screws from being damaged, and guarantees a precision machining work is reached.

Beach City Lift

WEST Exhibitor: At Beach City Lift, Inc., provides New and recondation forklift sales, forklift rentals, and forklift maintenance. Whether you are a small business or a large corporation, we have the expertise to meet all your forklift needs. Our team of certified and highly experienced technicians are committed to providing our customers with the best service possible. We strive to exceed our customers' expectations and ensure that all our services are of the highest quality. Contact us today to learn more about how we can assist you with all your forklift needs.

Sumitomo Electric Carbide Inc

WEST Exhibitor: Sumitomo designs and produces a full line of drilling, milling, turning, PCBN and PCD and custom tools. Coupled with our technically advanced field engineers, Sumitomo delivers exceptional tools with unmatched service to provide solutions for the customer.

TRAK Machine Tools

WEST Exhibitor: Southwestern lndustries specializes in engineering, manufacturing, and distributing turning and milling equipment for low volume work. Our product lines include TRAK bed and knee mills, lathes, retrofit products and the Toolroom Machining Center - all of which feature the powerful but easy to learn and use ProtoTRAK CNC. We understand that low volume work, including prototypes, tooling, fixtures, molds, and repairs is different from production work. Solutions that are good for production environments are not suitable for non-production work.  This year at WESTEC we will be showcasing the all new VMCsi powered by the Siemens SINUMERIK 1 a powerful production ready machining center.