MITUTOYO - 150mm Electronic Digital Caliper - 500-196-30
WEST Product: Impact resistant large LCD display has resolution of .0005" (.01mm)
WEST Product: Impact resistant large LCD display has resolution of .0005" (.01mm)
WEST Product: SIMSCAN-E is a wireless, palm-sized 3D scanner with edge computing and fast transfer, redefining portable, high-performance 3D scanning.
WEST Product: 16-24kW cobot brazing system: SOLO induction + UR robot gives 50-150kHz flameless, repeatable joints in 3-10 s, replacing torch.
WEST Product: Vibrant Color Marking: 60W MOPA unlocks 100+ consistent colors on metals.
WEST Session: Manufacturing field service operations are plagued by inefficiency, reactive responses, and disconnected systems that drain profitability and frustrate customers. Most manufacturers still rely on manual scheduling, disparate software solutions, and limited real-time visibility into field operations, technician status, and equipment performance, resulting in suboptimal routes, missed appointments, and escalating operational costs. This presentation demonstrates how manufacturers are transforming their service operations using ShareCRM's AI-powered, mobile-first field service platform. Attendees will discover specific technologies including intelligent scheduling and dispatch algorithms that optimize resource allocation and technician assignments, AI assistants that use real data to identify and resolve potential issues before they impact customers, and industry-leading mobile applications that empower field service reps to complete jobs efficiently from accepting work orders to delivering parts from their own inventory. The session features real-world implementation strategies showing how manufacturers achieve a single view of the customer throughout the entire sales, service, and marketing lifecycle while connecting teams, processes, and systems with smart, automated workflows. Participants will learn about AI-powered knowledge bases that instantly recognize issues and recommend solutions, customer service analytics that provide holistic team productivity insights, and partner relationship management capabilities that extend operations through dealer and distributor networks. Attendees will leave with actionable insights on implementing connected, intelligent field service solutions that maximize uptime, boost profitability, and deliver delightful customer experiences while transforming reactive service costs into proactive competitive advantages.
Speaker at WEST: Kartik Pasumarti, Vice President of Revenue, ShareCRM
WEST Session:
Speaker at WEST: Steve George, Senior Manager Product Engineering – Solid Rounds, Kennametal
WEST Session:
WEST Exhibitor: At the Manufacturing Technology Series WEST, the Cable & Wire West Coast Pavilion, powered by VDKM (German Association of Wire & Cable Machine Manufacturers), brings together leading global suppliers of equipment, tooling, automation, and materials for wire and cable production. Located at Booths 423 & 623, the Pavilion features over 2,000 sq. ft. of innovation, with live CNC bending machine demonstrations, solutions to boost productivity and quality, and technologies to solve real manufacturing challenges—all in one place. Don’t miss our Oktoberfest celebration right outside our booths on October 8, 4–6 pm, featuring German food, drinks, and networking. Join us to connect, collaborate, and experience the future of wire and cable manufacturing.